Privacy Policy

This Privacy Policy describes how Prairie Appliance Repair collects, uses, shares, and protects information obtained through its website and through communications related to service inquiries. The website is primarily informational and allows users to request contact or service through a call request or service request form that is transmitted to Prairie Appliance Repair by email. By accessing the website, calling Prairie Appliance Repair, submitting a request form, or otherwise communicating with Prairie Appliance Repair through the website, you acknowledge and agree to the practices described in this Privacy Policy.

Prairie Appliance Repair may collect personal information that you voluntarily provide when you contact the company by phone, submit a call request, or complete a service request form. This information may include your name, phone number, email address, home address, appliance information, service details, preferred appointment information, and any other information you choose to provide in your message or request. Because submissions are sent by email, the information you provide may be processed and stored through email systems and related communication tools used for business operations.

In addition to information you voluntarily submit, Prairie Appliance Repair may automatically collect certain non-personal information about your use of the website. This may include browser type, device type, operating system, IP address, referring pages, pages viewed, time spent on the website, dates and times of visits, clickstream data, and other technical or usage information. This information may be collected through cookies, web beacons, server logs, and similar technologies used to improve website performance, functionality, and user experience.

Cookies and similar tracking technologies may be used to remember preferences, understand how visitors use the website, measure traffic patterns, improve content, maintain security, and enhance functionality. Web beacons or similar tools may also be used to help analyze user activity and the effectiveness of website content. You may be able to limit or disable cookies through your browser settings, but doing so may affect the availability or performance of certain website features.

Prairie Appliance Repair uses collected information for legitimate business and operational purposes, including to respond to inquiries, schedule service, communicate with you about appointments or service requests, provide customer support, confirm details you submit, improve the website, maintain internal records, troubleshoot technical issues, protect against misuse, and comply with applicable legal obligations. Information may also be used to follow up regarding the services you requested or in connection with related service operations.

By placing a call, submitting a service request, or otherwise contacting Prairie Appliance Repair, you expressly agree that Prairie Appliance Repair and its partners may contact you by phone, email, or text message for service-related purposes. These communications may include responses to your inquiry, appointment coordination, reminders, confirmations, follow-up communications, operational updates, and other communications reasonably related to your request or the services offered. You understand and agree that such communications may be made using the contact information you provide.

You further acknowledge and agree that your information may be shared with trusted partners when reasonably necessary for operational, administrative, scheduling, dispatch, customer support, service fulfillment, technical, marketing support, website support, or other service-related business needs. Prairie Appliance Repair may share personal and non-personal information with such trusted partners to the extent reasonably necessary to operate the website, respond to your request, provide services, improve customer experience, or support internal business functions. By contacting Prairie Appliance Repair, you consent to this sharing.

Prairie Appliance Repair may also disclose information when it believes in good faith that disclosure is appropriate to comply with applicable law, regulation, legal process, or governmental request; to enforce website terms or other agreements; to protect the rights, property, or safety of Prairie Appliance Repair, its users, its partners, or others; to detect, prevent, or address fraud, security, or technical issues; or in connection with a merger, acquisition, sale, transfer, or other business reorganization involving all or part of its operations.

The website is not intended to collect payment card information, and Prairie Appliance Repair does not process transactions or credit card information through the website. Users should not submit credit card numbers or other highly sensitive financial information through the website forms or by email. While Prairie Appliance Repair takes reasonable steps to safeguard information, email transmissions and internet communications are not guaranteed to be completely secure, and you submit information through the website at your own risk.

Prairie Appliance Repair may implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet, no email system, and no data storage method can be guaranteed to be fully secure. Accordingly, Prairie Appliance Repair does not warrant or guarantee absolute security of any information transmitted to or through the website.

Information may be retained for as long as reasonably necessary for the purposes described in this Privacy Policy, including servicing requests, maintaining business records, complying with legal obligations, resolving disputes, enforcing agreements, and supporting ongoing business operations. Retention periods may vary depending on the nature of the information and the reason it was collected.

The website may contain links to third-party websites, tools, or services that are not operated or controlled by Prairie Appliance Repair. This Privacy Policy applies only to information collected through Prairie Appliance Repair’s website and related communications. Prairie Appliance Repair is not responsible for the privacy, security, content, or practices of third-party websites or services, and your use of such third-party resources is at your own risk.

If you do not wish to receive text messages, phone calls, or emails related to your inquiry or service request beyond what is necessary to address your request, you may opt out of further non-essential communications by calling (983) 213-7213. Please note that Prairie Appliance Repair may still contact you as reasonably necessary to respond to an active inquiry, coordinate requested service, comply with legal obligations, or protect rights and operations.

By using the website or contacting Prairie Appliance Repair, you agree that any dispute, claim, or controversy arising out of or relating to the website, any communications through the website, any submitted request, or any services requested through the website shall first be addressed exclusively through direct negotiation with Prairie Appliance Repair. You expressly waive any right to sue, commence any court action, participate in any class action, or pursue any legal or equitable remedy beyond direct negotiation for disputes related to the website or services, to the fullest extent permitted by applicable law.

To the fullest extent permitted by applicable law, you further agree that the maximum total compensation, damages, recovery, or liability of Prairie Appliance Repair and its partners for any and all claims arising out of or relating to the website, its content, your use of the website, any communications, or any services requested through the website shall not exceed one hundred dollars ($100) in the aggregate. This limitation applies regardless of the form of action, whether based in contract, tort, statute, equity, or otherwise.

You also agree that, in the event of any dispute, claim, or disagreement relating to the website or services, each party shall bear its own legal fees, attorney’s fees, costs, and expenses, and you expressly waive any claim to recover legal fees, court costs, expert fees, or related litigation expenses from Prairie Appliance Repair or its partners. By using the website or contacting Prairie Appliance Repair, you accept this allocation of fees and expenses.

Nothing in this Privacy Policy is intended to waive rights or limit obligations to any extent not permitted under applicable law. If any provision of this Privacy Policy is found to be invalid, unenforceable, or unlawful, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

Prairie Appliance Repair may update or modify this Privacy Policy at any time by posting a revised version on the website. Changes become effective upon posting unless otherwise required by law. Your continued use of the website or continued communications with Prairie Appliance Repair after any update constitutes your acceptance of the revised Privacy Policy.

By accessing the website, placing a call, or submitting a call request or service request form, you acknowledge that you have read, understood, and agreed to this Privacy Policy, including the collection and use of information, the sharing of information with trusted partners, the use of cookies and web beacons, consent to service-related contact by phone, email, or text, the dispute resolution limitation to direct negotiation, the waiver of legal action to the fullest extent permitted by law, the limitation of liability to $100, and the requirement that each party bear its own legal fees and expenses.